Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. A cookie allows the website to recognise your browser or device and remember certain information about your visit. Cookies can help a website operate correctly, remember settings, understand how visitors use its pages and present content that is more relevant to the visitor.

Cookies do not usually identify you directly by name. However, information collected through cookies may be linked with other information that we hold about you. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

We may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and similar technologies collectively as “cookies”.

First-party and third-party cookies

First-party cookies are set by Velobet Casino or by a service provider acting on our behalf. Third-party cookies are set by another organisation, such as a technology, security, analytics or advertising provider. Third-party providers may use cookies to deliver services to us, measure website performance, help protect the website or provide other functions.

The third-party services used on a particular page may change over time. Their own privacy and cookie notices may apply to the information they collect. We encourage you to review those notices where appropriate. We do not control the privacy practices of third parties that operate independently from us.

We use cookies for several purposes. The precise cookies operating on the website may depend on the pages you visit, the features you use, your device and your cookie choices. Some cookies are necessary for the website to function, while others help us improve the website or understand how it is used.

• Strictly necessary cookies: These support core website functions, including page navigation, session management, account access, security controls and other features that you request. The website may not operate properly without these cookies.
• Security and fraud-prevention cookies: These help us identify unusual activity, protect accounts and transactions, reduce misuse and support the safety and integrity of our services.
• Functionality cookies: These remember choices and preferences, such as language, region, display settings or other options, so that your experience is more consistent.
• Performance and analytics cookies: These help us understand how visitors use the website, which pages are visited, whether pages work as expected and where improvements may be needed.
• Advertising and marketing cookies: Where used and permitted, these may help measure campaigns, limit repeated advertising, understand interactions with promotional content and make advertising more relevant.
• Preference and consent cookies: These remember your cookie choices so that we can apply them on later visits and avoid asking you to make the same selection repeatedly.

We may use information collected through cookies to maintain reliable services, investigate technical issues, improve website design, monitor performance, support responsible operation of gambling services and meet security, legal or regulatory obligations. We will not use cookies to override your choices where consent is required.

Information that may be collected

Depending on the cookie and your interactions with the website, information may include your IP address, browser type, device type, operating system, approximate location, language, referring page, pages viewed, links selected, session dates and times, and information about how the website performs. Cookies may also record whether a particular page or message has been displayed or whether a setting has been selected.

We use this information for the purposes described in this policy, our Privacy Policy and any other notices provided to you. We do not use cookies as a substitute for appropriate account, identity, payment or security processes. Where a process requires separate verification or information, that process will be explained in the relevant notice or terms.

When you first visit the website, you may be shown a cookie banner or preference tool. This may allow you to accept optional cookies, reject optional cookies or select categories of cookies. Your choices may be stored in a cookie so that they can be applied during future visits.

You can review or change your choices through the available cookie preference tool, where provided. You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies, or receive a warning before a cookie is stored.

1. Open the settings or preferences menu in your browser.
2. Find the privacy, security or cookie controls.
3. Choose whether to allow, block, delete or restrict cookies.
4. If required, close and reopen your browser for the changes to take effect.
5. Return to the website and review the cookie preference tool again if you want to change consent selections.

The steps for managing cookies vary between browsers, operating systems and devices. Information about cookie controls is generally available in your browser’s help or support section. If you use more than one browser or device, you may need to set your preferences separately on each one.

Blocking or deleting cookies may affect your experience. For example, some pages may not display correctly, settings may not be remembered, security checks may need to be repeated, or account and website features may become unavailable. Strictly necessary cookies may continue to operate because they are required to provide a service or respond to a request you make.

Browser-based controls may not remove all information held by third-party providers, and deleting cookies does not necessarily delete information that has already been collected. Separate controls may be available through the relevant third party. We recommend checking the provider’s information if you want to understand or manage its practices.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a defined period or until you delete them. The period for which a cookie remains may depend on its purpose, our settings, the relevant service provider and your browser controls.

We may review and update our cookies from time to time. Changes may be made to reflect new website features, changes in technology, updates to our services, changes in legal or regulatory requirements, or improvements to our privacy practices. When this policy is updated, the revised version will be made available on this page and the effective date may be updated where appropriate.

If we make a change that affects how optional cookies are used or how your choices operate, we may provide additional information through the website or the cookie preference tool. Your continued use of the website after an update may be subject to the revised policy, except where consent or another form of authorisation is required.

Privacy and responsible use

Cookies are only one part of how website information may be handled. Our Privacy Policy provides further information about the collection, use, disclosure, security and handling of personal information. It may also explain how you can exercise privacy-related rights or raise a question about the handling of your information.

Velobet Casino provides gambling-related services and encourages players to use them responsibly. Cookies may support security, account functionality and the operation of tools made available through the website, but they do not replace responsible gambling settings or personal limits. If gambling is affecting your wellbeing or causing concern, consider using the responsible gambling tools available on the website and seek independent support.

If you have a question about this Cookies Policy, your cookie preferences or the way information is handled, please use the contact or support options made available on the website. Please do not include unnecessary sensitive information in an enquiry. We may need to verify your identity before responding to requests involving account or personal information.